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Customer Support

Services

" Customer, our most valuable asset! "

EG Allied provides help when customers have trouble with a company's products or services. It’s ultimately about making sure customers are successful in solving whatever issues they came to your business to help solve.

OUTBOUND

CUSTOMER SUPPORT

EG Allied offers multilingual outbound customer service across multiple channels. We adopt a sensitive attitude toward creating an approachable decision-making platform.

For more information:

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Multilingual
Expertise

Dedicated
Teams

24/7
Availability

Custom Relationship
Management

Schedule a 
Call Back

Number
Masking

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OCS

INBOUND

CUSTOMER SUPPORT

We believe in offering professional, reliable, and cost-effective call centre services to deal effectively with inbound callers.  We are 24/7 available to ensure that everything is taken care of at the earliest.

For more information:

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Faster Project Start-up

Multilingual
Expertise

24/7
Availability

Number
Masking

Customized
Calls

Real Time
Reporting

Call Back
Reminders

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ICS

AFTER SALES

SERVICE

A proper follow-up session will be arranged after the product or service has been purchased by us, which contributes to the overall satisfaction with the business and quickly resolves the problem.

For more information:

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Faster Project Start-up

Multilingual
Expertise

Voice of the
Customer

User
Training

Quality
Assurance

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24/7
Availability

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Real Time
Reporting

ASS

SALES AND

MARKETING

EG Allied equips our client’s sales and service work maps by extruding elasticity in IT infrastructure and cognitive automation. Our services meet:

  • Global business expectations by providing expert marketing staff to cope with rapid or sudden business changes.

  • Our marketing domain fosters a proactive mindset that increases revenue while decreasing costs and improving brand compliance.

For more information:

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Faster Project Start-up

Multilingual
Expertise

Dedicated
Teams

Quality
Assurance

Dynamic
Scripts

User
Training

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Security

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S&M

BILLING & 

PAYMENTS

EG Allied’s Payment processing services ensure smooth payment transactions by mediating between different parties involved in the process.

For more information:

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Faster Project Start-up

Multichannel
Expertise

Dedicated
Teams

User
Training

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Profitability

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Quality
Assurance

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Security

B&P
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